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Frequently asked questions

Click on any question to be taken to the answers below.

Q1. Why is this course necessary?

It is the paramount professional and legal duty of all Childcare Centres & Childcare Practitioners to keep themselves, colleagues and the children in their care safe from harm, and to ensure their well-being at all times.

Employers have a legal obligation to train childcare staff appropriately on Health & Safety matters ; on issues affecting themselves, their colleagues and visitors at work. In the case of Childcare setting there is an emphasis on the safety of the customer ie. is the child in your care.  This legal obligation is governed by Health Safety at Work 1974, plus professional Childcare Centre/Practitioner rules set down by EYFS and governed by OFSTED (Also enforced by EHOs and the HSE Health & Safety Executive).

This course covers all the recognised level 2 Health & Safety in the Workplace Syllabus content. However for the first time in the UK, it completely adapts this syllabus for the childcare workplace. The result is a comprehensive accredited level 2 Health & Safety course that focuses on meeting legal obligations through the encouragement on a ‘zero accident’ culture. It also includes latest Paediatric Emergency First Aid advice, plus a chapter on the latest IPC Infection Prevention & Control advice and guidance.


Q2. Who is this course for?

This course is specifically designed to address common Level 2 Health & Safety issues within a Professional Childcare Environment. It is intended to be completed by all Childcare staff working in both paid and volunteer roles at Day Nurseries, Pre-Schools, Children Centres, Before/After School Care and holiday provision, and Childminders.

This is a Health & Safety in the Workplace course. It has been specially adapted and enhanced with additional content to ensure it is highly relevant to the Professional Childcare setting. It is designed to cover your safety at work, the safety of the children in your care, and the safety of visitors to your childcare premises.

While the knowledge gained is pertinent to any childcare location in the UK and overseas, this course is particularly pertinent to all centres inspected by OFSTED and governed by the Early Years Foundation Stage (EYFS).


Q3. What organisations & experts are involved in this course?

This course has been designed in conjunction with a leading national Childcare organisation, Health & Safety experts, Environmental Health Officers (EHOs), and a Paediatric First Aid Specialist. It was filmed exclusively at a real leading UK Childcare Centre, and is accredited at Level 2 by a UK Awarding Body regulated by OFQUAL.

NDNA National Day Nurseries Association have audited the content, and the course features Helen Underwood, an academic/healthcare professional specialising in Paediatric First Aid. Awarding Organisation Qualifi provide the accreditation. Qualifi have in excess of 100,000 learners per year on academic and vocational training programmes and answerable directly to OFQUAL, the government’s regulator of education in the UK.

The course is delivered online by The Safer  Food Group, leading experts in online learning for the Care/Childcare, Hospitality and Catering sectors supporting in excess of 70,000 UK learners in these sectors per year.


Q4. What does the course cover?

The course initially introduces key Health & Safety concepts and Health & Safety Law affecting the general workplace and Childcare environment. It then considers accidents affecting Childcare Practitioners and Children in their care, looking at risks and risk assessment, hazardous substances, food, feeding & medicines. It then moves onto consider manual handling of children & heavy objects, workplace & play equipment, transport, noise, stress and violence. Finally it concludes by looking at the health and safety issues around fire safety & evacuation procedures, and wider general worker health, safety and welfare considerations.

  • 4hrs (16 chapters) original video content filmed at a leading childcare centre
  • Full adaptation of the syllabus, content, exam & award for UK Childcare Practitioners
  • Health & Safety Law, EYFS and standards affecting UK Childcare Practitioners
  • Accident reduction strategies and approaches to risk assessment
  • Manual handling, equipment & hazardous substances
  • Slips, Trips, Falls, working at height, violence in the workplace (etc)
  • Accidents prevention indoors (incl the kitchen) and outdoors (incl most play activities)
  • Infection Prevention & Control (IPC) essentials
  • Basics in Paediatric & Adult First Aid (CPR and Choking)

Chapter 1 - Introduction to Health & Safety  - This chapter introduces the subject of Health & Safety in the (Childcare) Workplace, defining important terms, considering basic accident rate figures, and the first consideration of the root causes of most accidents in a Professional Childcare environment including childcare workers and infants in their care.

Chapter 2 - Childcare Health & Safety Law - This chapter makes learners aware of Health & Safety law applicable in UK Childcare industry. It also outlines guidance that while not directly described in UK Law, are considered important and recommended practice for the childcare industry.

Chapter 3 - Accident Classification & Reporting - This chapter makes learners aware of how accidents are classified, and what represents a ‘near miss’ incident. It then goes on to consider the underpinning or root causes of most accidents, and how to report an accident properly.

Chapter 4 - Risks & Risk Assessment - This chapter covers the various approaches to (and considerations of) risk assessment, considering practical measures to control and limit risk of injury to yourself (childcare practitioner), to colleagues, and children in your care.

Chapter 5 - Kitchen Area Hazards - This chapter deals with common accidents in the childcare centre kitchen, and how through good procedures, training, and observation of safe working practises, the risk to safety can be assessed, reduced, and controlled.

Chapter 6 - Nursery Environment Hazards - This chapter deals with common accidents involving the nursery environment i.e the building and premises where children are cared for and play within. By introducing common injury types it considers how through good procedures, training, and safety guarding, the risk to the safety can be minimised to both the Childcare Practitioners and children in their care.

Chapter 7 - Play & Play Equipment Hazards - This chapter deals with common accidents involving play activities and play equipment in a professional childcare environment (both in door and out of doors). It also considers how through good procedures, training, and safety guarding, the risk to child safety can be minimised and controlled.

Chapter 8 - Hazardous Substances - This chapter covers the awareness of potential hazardous substances in a professional childcare environment, including physical hazards, biohazards and chemical hazards (food allergens are in a separate chapter). It also suggests practical approaches to reduce the risk to the Health and Safety from these substances.

Chapter 9 - Food, Feeding & Medicines - This chapter considers the importance of safe food preparation, safe feeding, and administering medicines. It also considers food allergies and symptoms and associated emergency First-Aid.

Chapter 10 - Manual Handling - This chapter considers the hazards associated with lifting and otherwise manipulating children and other heavy or bulky items (e.g play equipment) in a childcare environment. It then considers how injuries can be reduced or prevented through appropriate risk assessment and good lifting and manipulation techniques.

Chapter 11 - Transport, Trips & Outings - In this chapter learners will discover how through appropriate planning and procedures, the hazards associated with trips, transportation, and the collection/drop-off of children can be minimised.

Chapter 12 - Electricity & Emergency First Aid Essentials - This chapter deals with the dangers of electivity in a working (childcare) environment, and essential emergency first aid advice for use in the event of suspected electrocution or other serious emergency involving loss of consciousness.

Chapter 13 - Fire Safety & Evacuation Procedures - In this chapter learners will gain an understanding of how fires occur and spread, how the risk of fire can be reduced, and safe responses to the outbreak of fire (or other emergency requiring evacuation) in a childcare setting.

Chapter 14 - Noise, Stress and Violence - This chapter considers how noise levels can affect safety, and identifies possible causes of stress and violence in the childcare workplace.
Chapter 15 - Infection Prevention & Control - This chapter deals with Infection Prevention and Control (IPC), including how communicable diseases spread, and covering latest guidelines on safe working practises.

Chapter 16 - Other Health, Safety & Welfare Essentials - This chapter makes learners aware of the minimum facilities childcare professionals should be provided with, basic behavioural standards (in terms of drug/alcohol/smoking), plus an awareness of safety signage, and how to work safely with steps and objects at height.

For more detail on course content visit syllabus page here


Q5. Are there any limitations to this course?

It’s important to note that this is a Health & Safety (in the Workplace) course. While it does consider a wide range of associated issues and include some important bonus material, it is not intended to replace existing Safeguarding, Level 2 food hygiene, or First Aid training courses, nor any other training necessary to operate safely and competently as a childcare professional.  The key theme is accident reduction in the Childcare workplace and how to deal with emergences that may arise despite best efforts to operate safely.


Q6. What is included in the course fee?

The course fee includes access to online text, video learning materials and self-test revision questions, online exam entry plus FREE unlimited retests, support from a specialist course tutor (online/email), and tech support. Successful candidates gain a Level 2 Accredited Endorsed Award available for immediate download.


Q7. What are the key benefits of this course?

  • Assists compliance with employer’s H&S legal responsibilities
  • Increases knowledge of and compliance with EYFS
  • Compliance with EHO & hygiene obligations
  • Reduces accident child & adult accident risk (minor & catastrophic)
  • Improves employer’s Due Diligence defence
  • Helps maintain/improve OFSTED rating
  • Improves employability prospects through increased skills & awareness


Q8. Examination & Award?

This course comprises a single Level 2 Unit (single credit) with guided learning hours of 6-8hrs. It consists of 16 short chapters of study with approximately 20-30minutes study per chapter. Each chapter consists of a Learn video of 10-30minutes, detailed chapter notes, and self-test questions. 

The examination consists of a 30minute multi-choice test and assessed at Level 2. Successful candidates receive a (Level 2 Award in) Health & Safety in the Workplace for Childcare Practitioners from Qualifi, a UK and OFQUAL regulated Awarding Organisation, supplied as a high resolution electronic document (PDF).  Awards are audited and verifiable with audited learner activity and success data kept on permanent record. The course fee includes entry for the examination including free retakes.


Q9. Does this course need to be accredited by CIEH, HSE or OFSTED?

CIEH and RSPH are just two of many UK Awarding Organisations licensed to award qualifications in Health & Safety, just as QUALIFI our awarding body are. All properly accredited and regulated awarding organisations operate to a recognised syllabus and meet the required standards for accrediting courses, so a course does not need to be accredited by any particular body, it just needs to meet the syllabus and be fit for purpose.

HSE (Health & Safety Executive) are responsible for safety matters in the Workspace. HSE do not favour one training provider  or awarding body over another. They want to see staff appropriately trained and have confidence that you are using sound risk-assessed procedures and are not exposing children in your care or yourself to danger.

OFSTED are the UK government’s regulator of education and educational establishments. One of their key aims is the maintenance of a safe learning environment for childcare provision that meets EYFS (Early Year Foundation Stage) standards, and that staff are appropriately trained.

We have taken the recognised Health & Safety syllabus and adapted in entirely for the childcare workplace, so its specific and entirely relevant in every chapter. We have worked with leading bodies to examine EYFS and OFSTED requirements, and consulted with Paediatric Safety and first Aid specialists. This course is the result of this consultation.


Q10. Is the Level 2 Health & Safety certificate printed and posted to me?

No, we do not print and post certificates for level 2 courses. You will be able to download your certificate as a PDF document when you pass the test so that you can save it and print it when you need to. The certificate is held on the system and you can log back in and download at any time so you never have to worry about your certificate being lost or mislaid. By printing the certificate yourself we are able to maintain our unique low price point.


Q11. What support is offered?

Learners get access to a specialist tutor via the system/email plus tech support staff to ensure you can access the course and recover forgotten passwords (etc). We have in excess of 1,500 independent 5 star feedback reports for learner support, the highest for a training or learning organisation in the UK, offline or online.


Q12. How can I manage groups of learners potentially across several locations?

When you buy two copies or more you automatically gain free access to our learner management system which allows you to allocate access codes, track and monitor performance and request report on learner behaviour. This is invaluable for managing multiple learners and ensures everyone receives the same consistent, flexible and comprehensive learning experience, support and content irrespective of time or location.


Q13. Which is better; face-to-face or online training?

It depends. As a training provider we offer both face to face and online tuition, however, we believe that on-line is the better choice for the following reasons.

Face to face is more expensive because there's the cost of the trainer and the room hire. Online courses at £10.50 could mean that an organisation is able to train all their staff for about the same cost of sending one person on a face to face course. Online courses offer flexibility because a learner may choose when they want to study. This could be in the evening, at the weekend, or when there is a slow day at work. The students make their own decision.

A learner may study in one go or, for example, in 30 minute bite sized chunks. They are not tied to an exact date which would be the case for a face to face course. Providing students have internet access, they can study from anywhere in the world, at any time.

From a business perspective there are numerous advantages to appropriately designed online training.  There is no need to arrange day long classroom training which is usually more expensive and has the extra hidden cost of additional staff cover for those attending a course. And many businesses let staff come in a few hours later or go home earlier so they can spend time studying at quiet times in the day. Again, the flexibility allows you to decide when and where the tuition takes place.

Most online systems will also allow you some type of back-end monitoring. Ask your chosen provider what they can offer. As a company, we have received a lot of positive feedback about our management system.  Larger companies are able to track learners at different sites across the country.

Our system allows you to monitor an individual’s progress, time they have spent on the course, their percentage pass mark, which questions they answered incorrectly and the number of attempts at the test. It will also identify a learner who may be struggling and has repeatedly attempted the test but is still failing. At this stage we will usually contact the learner to see what help may be required. You can also assign codes yourself and store a copy of everyone's certificate. It’s a great system and many of our customers use it extensively to monitor compliance within their businesses.